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Posted time February 1, 2023 Location U-Stop #16 - 33rd & Superior Job type Customer Service Associate, Full-Time

FULL TIME POSITION: Customer Service Associate      

LOCATION: U-Stop #16 – 3280 Superior St., Lincoln NE

SHIFT: 2nd Shift 2 PM – 10 PM, Friday through Tuesday   and 2nd Shift 2 PM – 10 PM Wednesday through Sunday

REPORTS TO: U-Stop Store Manager

STARTING RATE: $13.00/hour.   PLUS $1.00/hour differential for hours worked between 11 pm – 7 am.

HOURS/WEEK:  Full time 36 hours/week on average, occasional overtime.

BENEFITS: Paid Time Off/Short Term Disability, 401(K)/profit sharing, reimbursement for food handler/seller server permits, uniform discount, group dental, vision, and with minimum essential coverage health provided and life/A.D.D. insurance, supplemental life insurance.

PURPOSE OF POSITION: To serve customer needs and wants at all times in a professional, courteous manner which results in a satisfied repeat customer.

PRIMARY RESPONSIBILITIES

  1. Workplace safety
  2. Outstanding customer service
  3. Cleanliness, housekeeping
  4. Setting up and maintaining displays
  5. Safeguarding cash and stock
  6. Accurate shift reports
  7. Stocking merchandise
  8. 8. Pricing merchandise
  9. Aggressive replenishing of supplies
  10. All-weather store maintenance, inside and outside

ESSENTIAL JOB FUNCTIONS

  1. Report prepared and ready for work at scheduled time.
  2. Cheerfully greet each customer.
  3. Record all sales promptly and accurately, as per company standards.
  4. Maintain daily a clean, attractive store, inside and out, throughout all weather conditions by completing all shift duties as listed.
  5. Complete shift checkout sheet accurately, neatly, and timely, as per company standards.
  6. Properly receive all merchandise by scanning in or checking as directed.
  7. Prepare and handle food and beverage items in accordance with health regulations and that meet or exceed company standards.
  8. Minimize controllable store expenses by following company guidelines involving the handling of spoilage, breakage, and items that are for store use.
  9. Practice suggestive selling. .
  10. Reduce theft loss and shrinkage by following company policies and procedures and by practicing honesty in the workplace.
  11. Follow all company policies regarding the sale of alcohol/tobacco products and lottery/scratch tickets.
  12. Complete all other store tasks and activities as assigned by the store manager in a prompt, cooperative and accurate manner.
  13. Must be able to lift, pull, push and/or move up to 35 pounds in stocking and merchandising of store inventory, standing up to a full eight (8) hour shift, necessary standing, stooping, climbing, and bending to stock and inventory merchandise.
  14. Enforce all company standards, policies and guidelines.
  15. Have fun at work!

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